setup and maintenance of Bank Records
Bank info suddenly disappears!
paula Administrator Posts: 208
9/2/2015
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paulaAdministrator Posts: 208
Joey - This is unusual. We are aware the Crypto Virus attacks databases and the bank records are saved in a database. We suggest running a virus scanner on the affected computer(s) to ensure no viruses are present.
If the PrintBoss folder is backed up, the bank records can be restored. Please contact our technical support group if you need further assistance.
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joey Posts: 6
8/31/2015
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Have anyone had any issues with banking information that disappears? We had two clients that were using Printboss to print cheques on a regular basis and all of a sudden, banking information within the bank setup are no where to be found! They have not done any window updates nor Printboss updates.
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