Secure Signatures
Multiple Signature Printing Issues
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Kimberly Posts: 3
2/23/2010
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Thank you Nancy for your reply.
This is for Sage Accpac ERP 5.5. I have yet to have any issues with the docAmnt being captured correctly and if it was not it would probably happen much more often. But, I will verify immediately after the issue arises again that the amount in the workfiles is correct.
Will post my findings on the next occurrence.
Thanks you.
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Regards,
Kimberly
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Nancy Administrator Posts: 765
2/22/2010
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NancyAdministrator Posts: 765
The first thing we'd want to check is to see if the amount of the check is being captured properly. Depending on the accounting software you are using, the amount of the check is captured and assigned to a variable called {DocAmnt}. The value for {DocAmnt} is then posted in the workfile view of your check run. Open up PrintBoss and then go to File/Open Document Workfile. You should see the amount of the check listed. Is the amount correct?
If it is not correct, it most likely means that the capture area for {DocAmnt} needs to be adjusted. You can do this by viewing the form and right-click to View the Raw Capture. Double-click on the amount of the check. The Object Properties box will open up and you can adjust the capture coordinates here if necessary.
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Kimberly Posts: 3
2/22/2010
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Hello All,
We have all banks setup the same way in regards to the automated printing of signatures on the cheques. But, every once in a while 2 signatures print when only 1 should, the cap is @ 5000.00$. So, up to 4999.99$ 2 sigantures should print but only one when over 5000.00$.
The setup is done at the bank level where the first siganture settings are:
Hi: 0.00
Lo: 0.00
The second signature is:
Hi: 4999.99
Lo: 0.00
The Form - Foot Objects is as follows:
#[FileExists,"{BSigFile}"][AmntRange, {BSigLo}, {BSigHi}]Pic {BSIGX}, {BSIGY}, "{BSigFile}", "/Width:{BSIGWD} /Height:{BSIGHT} ",,D
#[FileExists,"{BSig2File}"][AmntRange, {BSig2Lo}, {BSig2Hi}]Pic {BSIG2X}, {BSIG2Y}, "{BSig2File}", "/Width:{BSIG2WD} /Height:{BSIG2HT} ",,D
The error of printing 2 signatures over 5000.00$ is rare and only happens in 1 bank for 1 currency.
I cannot find anything difference between this bank versus the others that never have the issue.
Any help is appreciated.
Thank you for your time.
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Regards,
Kimberly
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