HomeTechnical Support » General Questions

Anything Else

PrintBoss through VPN or RDP Connection Messages in this topic - RSS

email submissions
Administrator
Posts: 173


2/27/2014
email submissions
Administrator
Posts: 173
Sent: Monday, February 24, 2014 1:07 PM
To: 'Support@wellspringsoftware.com'
Subject: PrintBoss through VPN Connection
Hello,
I have a client where one of the users has a laptop with the software installed. When he is in the office and connected to the network, PrintBoss works fine. However when he goes away and connects to their VPN to complete work, PrintBoss no longer functions. Is there any special setup that is needed to get PrintBoss to work over a VPN? Are there any settings their technicians need to check to open access to it? Thanks!
0 link






Powered by Jitbit Forum 8.3.8.0 © 2006-2013 Jitbit Software