8/18/2010 5:34:47 PM Topic: Printing Checks remoting using an IP Printer Nancy Administrator Posts: 56	Sherry, signal strength refers to how well the bank can optically ready the MICR line at the bottom of the check. There are three elements to determining signal strength: 1. How well the toner ink adhears to the check paper; 2. The printer settings of your destination printer; 3. PrintBoss settings. To adjust setting in PrintBoss open PrintBoss to the Master Application screen (run PB32.exe). Go to Edit, then Form Files and choose your check form. Choose the right bank account at the botton of popup. Now click on View. Double click on the MICR line at the bottom of the check form. When you do that, MICR Command Properties Box displays. On the right hand side of that box is a Boldness setting. You can use the drop down arrow to navigate the settings from Default to Boldest. Adjusting this setting will increase the MICR graphic PrintBoss places on the check while staying within the required ABA guidelines.
8/18/2010 3:39:35 PM Topic: Printing Checks remoting using an IP Printer Sherry Posts: 1	Hi - recently we have the need to send checks from printboss to print to a remote location using an IP printer port connection. The destination printer is a HP LaserJet 4000 Series PCL. They looked great so we sent a batch to the bank for testing . The bank (wells fargo) failed them because of poor signal strenghth on the micr line and suggested our toner was old. We don't think so but of course are retrying with a new micr toner cartridge. Is there any known issues with printing from printboss over an IP printer connection, especially in regards to "signal strenghth" Many thanks, Sherry
8/11/2010 9:21:37 AM Topic: PrintBoss & MIcrosoft Great Plains Nancy Administrator Posts: 56	Yes, the latest versions of PrintBoss are compatible with Great Plains 2010. The next release of PrintBoss software will have that noted in the setup file.
8/11/2010 8:55:02 AM Topic: PrintBoss & MIcrosoft Great Plains rwarr Posts: 1	Is Printboss V. 5.62.9 compatable with Micosoft GP 2010? We are currently running it with AccPAc, and are upgrading to GP 2010. During install, I see GP 10, but not 2010 (Which is really version 11)
8/6/2010 12:32:13 PM Topic: is a full page image possible on a printboss form? paula Administrator Posts: 3	There is a tool in PrintBoss version 5.6 specifically designed to embed jpg files in a PrintBoss form. The embedded file is added to the RunTimeObjects tab through a #PIC command so text will print on top of the image. 1MB files are no problem for the current version of PrintBoss, but may affect viewing or printing if the computer or printer have insufficient RAM. Jpg image support was first added to PrintBoss version 5.11e dated 5/29/2006. Later releases improved jpg handling in PrintBoss.
8/6/2010 11:16:06 AM Topic: is a full page image possible on a printboss form? raydana Posts: 2	Thank you for the reply. building the custom form is something I know I will be able to get working in time, its just a matter of getting it done in time. If the full screen image thing works acceptably, then I wont have to bother at all.
8/5/2010 6:13:19 PM Topic: is a full page image possible on a printboss form? raydana Posts: 2	I have some questions about a quick down and dirty idea to get our existing packing slips up and running. We were buying preprinted 3 color NCR packing slips. We were basically just using a blank form in printboss and having printboss print out the 3 pages we use. We want to get away from the preprinted ncr paper and just use plain NCR and use printboss to print the form we use. I need to get up to speed on learning to use the form designer to do this. In the mean time we are getting low on our preprinted stock. I was wondering if it is feasable to create a form and have a full page image placed on it that has all our lines, boxes etc. We have our forms in illustrator and I already have a PCX, 300dpi, monochrome full page image ready to try this out. The file is about 1mb. 1. So is this even possible, will printboss print the data and the form background together? 2. If it works, is a 1mb file too large, and will the printing from accpac be too slow? 3. We are on version 5.11, the manual I have says the only formats are PCX and BMP (and sig), but looking online I see JPG is an option, is this something that came in an later version or will our version support jpg too?
8/4/2010 9:35:00 AM Topic: Multiple companies Nancy Administrator Posts: 56	PrintBoss was designed specifically to handle printing checks for multiple companies. You will need to have a PrintBoss bank record for each of your bank accounts. If one of your companies uses separate accounts for AP and Payroll, they need two bank accounts in PrintBoss. The PrintBoss software currently comes with 10 bank accounts to get you started. Additional bank accounts can be purchased in block of 5 for $75.
8/3/2010 4:56:26 PM Topic: Multiple companies dchamberlin Posts: 1	I'm using Quickbooks Pro 2007 with multiple companies, but only one checking account for each company. (Network installation with the program installed on the various users' computer and the data on the network.) I only need PrintBoss for checks. Are there any cost or set up issues I should take into account for multiple companies?
7/30/2010 10:52:47 AM Topic: PosPay and reversed (voided) cheques Nancy Administrator Posts: 56	Since Accpac does not print a "VOID" cheque in this situation, the user will need to manually change the record type of the first cheque from "I" to "V" on the Positive Pay import file. This is a text file and the record type is the first value on the detail records, so it is easy to edit.
7/30/2010 10:49:53 AM Topic: PosPay and reversed (voided) cheques email submissions Administrator Posts: 12	I just have a question on reversed cheques. The client is using Sage Accpac ERP Accounts Payable Version 5.5 to print the cheques. There will be situations where the client will answer "NO" to the Accpac prompt "Did the cheques printed correctly?" (after the cheque has been printed in PrintBoss) and will reprint the cheques. Accpac will void the first cheque. However PrintBoss will not be aware that the first cheque was voided. Thus when they reprint the cheques for the positive pay, both cheques will be included in the import file (even the voided cheque). How would you suggest we deal with that problem?
7/26/2010 12:22:04 PM Topic: Envelope Fit for Checks Nancy Administrator Posts: 56	The perforation lines for our standard checks are not in equal parts as you have discovered. They are designed to remove the top stub and retain as a copy. The bottom two sections of the check will fit in our window envelopes and display both the Payee address and the return address. Using PrintBoss, placement of the addresses can be modified if necessary.
7/26/2010 10:58:54 AM Topic: Envelope Fit for Checks rmurnen Posts: 1	I am working with Check Style #53225 and am trying to figure out what envelope size they were designed to fit. If we tri-fold the check exactly on the two perforations, the checks will *not* fit a standard Commercial #9 envelope. Is there another recommended envelope size? Or where these checks designed to be folded to fit a #9, ignoring the perforation placement?
7/21/2010 11:56:47 AM Topic: Address lines not in order Nancy Administrator Posts: 56	Brian, I believe the issue is that the complete address is not being captured and repositioned by PrintBoss. It can be easily fixed by either (1) updating PrintBoss and using a later version of the form and/or (2) connecting to your client's workstation via the web and looking over the situation. Please call for Technical Support and we'd be happy to help.
7/21/2010 11:02:47 AM Topic: Address lines not in order bcarroll Posts: 1	Heya Folks, I am supporting this product for a client. I have no real experience using PrintBoss. The version is PrintBoss 5. The issue is this: We just upgraded the users Quickbooks to version 2010. When we print checks to the 'prinboss nt40 on NULL" printer, the 'state and zip code' line of the address is not in the correct place. The form used is QB_Chk4. The actual check is at the bottom of the form. Everything prints OK except the cty/state/zipcode line of the address. This ends up at the top of the form, meaning the top of the page, i.e. not even on the check itself. The other address lines (company name/street address) are located correctly. I have printed some examples and it is wierd. The sample prints fine, it just has an old address. The production print has the correct address, but it prints it wrong (city/state/zipcode in the wrong place). I do not know the product well enough to fix this quickly and efficiently so I am here asking for assistance. Thank You in advance! Brian Carroll Edited to provide correct PrintBoss version info edited by bcarroll on 7/21/2010
7/19/2010 2:31:28 PM Topic: Network installation Nancy Administrator Posts: 56	PrintBoss can print documents to an individual users networked printer. The printers must be available to PrintBoss from the network. The Enterprise Edition of PrintBoss has features such as the ability to disregard Session statements, which can be useful in complex network situations.
7/19/2010 1:40:59 PM Topic: Network installation rpage Posts: 1	Hi, My client is running SAP B1 and has multiple offices through-out Canada. We need to be able to print Sales Orders (there are 4 different templates for a client - English / French, Price / No Price) per user on a specific printer in each location. Does Print Boss support this?
7/13/2010 3:09:15 PM Topic: Other types of docs printed through PB? Nancy Administrator Posts: 56	This is an interesting idea, and it did work, but it may take a little trial and error testing on your part to get it right. You can add a PrintBoss trigger to your Excel Workbook and then print the document to PrintBoss. The trigger should be the first line. Your trigger can be a text line as follows: PB#INFO [blank01]. It should be in caps and [blank01] represents your PrintBoss form name. Be aware of your page sizes too. PrintBoss can accept letter, legal or A4 paper sizes, either portrait or landscape.
7/12/2010 2:04:55 PM Topic: Other types of docs printed through PB? pcg_accpac Posts: 1	Hello, Just a quick question, wanted to confirm if it was possible to print any types of documents other than Crystal Reports through PrintBoss? Specifically, we were trying to assist a client with printing Excel workbooks through PrintBoss and were wondering if there were any tips or best practices towards configuring this, if it is even possible, and if so what other types of documents can be printed through PrintBoss once the requisite information is added to the document. thanks, Ben
7/2/2010 9:36:45 AM Topic: Cannot install printer driver (Windows XP) I/O err Nancy Administrator Posts: 56	For an error this subtle we would recommend updating PrintBoss to the latest version and use the newest PrintBoss 50 driver dated 2/24/2010. Be sure to delete the driver that is currently installed, clear the registry and then install the newer version of the PrintBoss 50 driver after the upgrade. Also, verify that PrintBoss 50 is loaded to the NUL: port. If it has installed to LPT1: move it to NUL: and then stop/restart the Print Spooler Service.
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