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27 days ago
Topic:
User limits on Email Subject and Message Body

Brian
Administrator
Posts: 24
Dana -

Generally you would want to go to Options -> Email Settings, and then on the Subject and Message Body tab, you can edit the subject and click the "Text Editor" button to bring up a user-specific text file that contains that user's subject, which can be edited in Notepad or a similar text editor and saved.

If PrintBoss Security has been enabled to prevent users from getting to that setting screen, you would need to go to Options -> Security, enter the master password, and then you can either enable on the Basic Users tab for "Options/Email Settings" or do that on specific users under Advanced Users (if those have been set up.)
27 days ago
Topic:
User limits on Email Subject and Message Body

Dana Stidsen
Posts: 7
How do I give permission to a user to make their own Email Subject and Message Body?
2/17/2023
Topic:
Sage 300 Multiple Contacts

Bruce Stewart
Posts: 1
@Scott - Yes and it worked beautifully to my sage website
2/13/2023
Topic:
PrintBoss & Windows 11 22H2 feature update

Brian
Administrator
Posts: 24
Brian
Administrator
Posts: 24
Topic: PrintBoss & Windows 11 22H2 feature update
Unfortunately, we don't have any ETA on a PrintBoss side fix for this issue, but we are actively working on it. It will not be easy to determine what needs to be changed on the driver side to accommodate what Windows is attempting to do here.

But it does appear that Paul Medeiros' suggestion below should function as a workaround in the meantime. The following web link has good information on various methods to enable the registry setting to set the preference for the legacy print dialog.

https://www.winhelponline.com/blog/restore-legacy-print-dialog-windows-11/
2/13/2023
Topic:
Warning: unable to open form file""

Brian
Administrator
Posts: 24
Brian
Administrator
Posts: 24
Topic: Warning: unable to open form file""
Most likely this indicates that there's a problem with the request list entry. This is probably something that we would need to connect up to assist with, so feel free to submit a ticket at www.printboss.com/help.
2/10/2023
Topic:
Warning: unable to open form file""

badwithprintboss
Posts: 1
Hi there,

I have a user that is attempting to print a batch of checks but is getting the following errors that I've attached to this post. Hoping someone can help!
2/10/2023
Topic:
PrintBoss & Windows 11 22H2 feature update

CNCIT
Posts: 4
Now that Microsoft is forcing 22H2 update, we are running out of time. Can you provide ETA for a proper fix?
1/25/2023
Topic:
From address over-ride

Brian
Administrator
Posts: 24
Brian
Administrator
Posts: 24
Topic: From address over-ride
Darren -

Unfortunately there is no way for PrintBoss to override the From information when emails are going through the Outlook outbox. Generally the only scenario where you can do this is if you are doing an SMTP connection to a private email server that is set up to allow that. Most public-facing email servers like Office 365 and Gmail also don't allow this (if you try to do it in PrintBoss, an exception will be thrown at connect time.)

So in general, if you want an email to show a From address, it needs to be the same From address that PrintBoss is using to log in to the SMTP server.
1/25/2023
Topic:
From address over-ride

darren
Posts: 2
I'm trying to get emailed forms to show up in the users inbox with the from and reply to email addresses shown below (as an example). I'm using the Outlook profile option which is my personal email address. The recipients are receiving the email shown as coming from my personal address. Is there a way to over-ride my personal address and show the defaults below?



1/12/2023
Topic:
PrintBoss & Windows 11 22H2 feature update

Paul Medeiros
Posts: 1
There's a registry key in Windows 11 22H2 that resets the Print Dialog back to the legacy version. I've successfully tested importing the following registry key as a temporary workaround until PrintBoss gets updated.


***START OF REGISTRY IMPORT****


Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Print\UnifiedPrintDialog]
"PreferLegacyPrintDialog"=dword:00000001


***END OF REGISTRY IMPORT****


Once the registry is updated and the computer rebooted, the old Print Dialog box displays and 'PrintBoss50' is able to be selected. Of course, the next Windows 11 update may reset this key, but it's a workaround for now.
edited by PaulMedeiros on 1/12/2023
edited by PaulMedeiros on 1/12/2023
1/12/2023
Topic:
PrintBoss & Windows 11 22H2 feature update

joey@choosewisely.ca
Posts: 4
Is there a fix for this now?
12/16/2022
Topic:
PrintBoss & Windows 11 22H2 feature update

CNCIT
Posts: 4
PrintBoss Team, it's time you make an official statement on your intention to support Windows 11 moving forward. We cannot continue to block updates on client's computers without knowing whether there is a fix coming. I reported this issue back in September and as of now, we don't know when or if you are going to fix the issues.
12/16/2022
Topic:
OAuth

joey@choosewisely.ca
Posts: 4
joey@choosewisely.ca
Posts: 4
Topic: OAuth
I've setup the OAuth2.0 in printboss and testing it was successful. However, when I send a document (AR Invoice), I am getting the following error message.



Failed to send the message via OAuth2:
Cannot assign a nil to a TsbxOtherHeadersStringNameValuePair


12/16/2022
Topic:
PrintBoss & Windows 11 22H2 feature update

ryoder
Posts: 2
Update - this is now definitely not sustainable. Additional updates now also break the PrintBoss software from running. We need an update soon or we'll have to move to another option.
12/9/2022
Topic:
PrintBoss & Windows 11 22H2 feature update

ryoder
Posts: 2
With all due respect, this isn't a sustainable model for us. We've narrowed it down to KB5019959. When we uninstall that update, Printboss functionality returns. However this is a critical security update and Microsoft doesn't allow us to permanently hide it. So a week after we remove it, it unhides and installs, and the customers call us to remove it again. For those having problems, here's a powershell script you can run as admin that removes the update and hides it again. Run from a powershell prompt escalated as admin:


Set-ExecutionPolicy Unrestricted
Install-Module -Name PSWindowsUpdate
wusa /uninstall /kb:5019959
Hide-WindowsUpdate -KBArticleID 5019959
Set-ExecutionPolicy Restricted

We can't continue having users unable to print checks every week. I'm looking at automating via a batch file they can run when it happens, but the real solution is an updated Printboss version that isn't broken by security lockdowns.
edited by ryoder on 12/9/2022
12/2/2022
Topic:
ACH file has errors in content based ...

SLCOffice
Posts: 2
I was successfully using PrintBoss to create my payroll ACH file and email paystubs from Sage 50 US. Yea! But, I was trying to add doing this for vendor payments. I copied the form PT_AP4 and worked on the configuration to get a pretty form. This some how broke my ACH file creation for the payroll form. I receive the error message "ACH file has errors in content based on invalid line lengths." The ACH file created contains the SignOn, Header, Footer, and SignOff rows but no detail rows.

I don't know where to find the "line lengths" and what setting in PrintBoss might need to get corrected.
12/1/2022
Topic:
Paper check instead of ACH

LGalvin
Posts: 1
I need to do paper bonus checks instead of direct deposit advice. Did this last year but don't recall (only do it once a year!) how to do it. I think we uncheck a box in each payee - what is the procedure. They will be back to DD next payroll.

Thanks!
11/28/2022
Topic:
Server Migration Registration

SteelWave
Posts: 2
Brian - thanks for the hints. I copied everything over and re-ran the install. After manually setting up the shared folder and giving the user that prints checks permissions to the folders everything is working properly. Appreciate the assistance.
11/28/2022
Topic:
PrintBoss & Windows 11 22H2 feature update

Nancy
Administrator
Posts: 765
Nancy
Administrator
Posts: 765
Topic: PrintBoss & Windows 11 22H2 feature update
No. Not at this time. We continue to recommend that users refrain from installing this update and/or roll back to a previous version if it's already been installed.
11/28/2022
Topic:
PrintBoss & Windows 11 22H2 feature update

joey@choosewisely.ca
Posts: 4
Is there a fix with the latest version of printboss?




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