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8 days ago
Topic:
Terminal Services - No Capture for some users

BobSmith
Posts: 1
PB is installed on 2016 TS.

Works perfectly fine for most users.However some users when a print job is sent to the PrintBoss 50 Printer. the only thing that happens is the- PB32.EXE is launched, nothing get captured. User has full control to PB Directory and to {ComAppData\...\Transfer} directory. A file is created in the transfer directory with the same name as the user.



-output from PBNTErr.log shows only :


PrinterUI.ThreadFunc , sleep seconds= , 5 , , , ,








When I print from an application which has been launched using "Run AS Administrator" it works fine.
9 days ago
Topic:
PrintBoss Release 6.1 Dated 04/09/2019 - WorkFlow

Nancy
Administrator
Posts: 710
A new feature has been added to PrintBoss Enterprise: WorkFlow.

WorkFlow assigns users to review checks prior to printing. Checks are batch printed to PrintBoss as usual, then PrintBoss parses the batch to users for review and approval prior to printing. WorkFlow can be as simple as having one staff user approve or decline a check prior to passing the batch to another user's PrintBoss Work file for printing.

Here is an example: #AssignWorkflow WorkFlow, '>CEO,Bill,Kathy,Acctg',

This WorkFlow will put the document in the first staff user's Work\CEO folder. Then as each subsequent user approves the check it will move to the next user in line.

You can build a more complex WorkFlow to parse the batch of checks by a variable range for review and approval prior to printing. For example, WorkFlow can be set up to send checks >$100.00, >$500.00 and >$1,000.00 to different staff users for approval and printing. Checks take different paths based on the amount of the check. Script in the Footer Objects tab creates variables and IF statements are assigned the appropriate workflow path.

Approved checks are printed by the last staff user in the WorkFlow. Declined checks are manually deleted or over-written by the next batch. Declined checks are manually VOIDED in the accounting software by accounting staff. A list of the declined checks can be created and printed for reference.

Use of WorkFlow requires PrintBoss Security be enabled and Advanced User Rights be setup for each staff user.

WorkFlow is documented in the PrintBoss Manual. Setting up WorkFlow is not covered under the standard PrintBoss Software Support Contract. For assistance with setting up WorkFlow, you can contract for dedicated time with PrintBoss Technical Support Staff.
edited by Nancy on 4/18/2019
18 days ago
Topic:
Letters Missing on Printed Checks

Nancy
Administrator
Posts: 710
Nancy
Administrator
Posts: 710
Topic: Letters Missing on Printed Checks
Are the letters in the middle or at the end of the name? In order to know what is happening, it would be best to see the documents online. Please enter a service request at www.wellspringsoftware.com/help so we can be in touch with you. You will need your PrintBoss serial number.
18 days ago
Topic:
Letters Missing on Printed Checks

8118118
Posts: 1
When I print the payroll checks two individuals are missing a letter in their last name. They were fine last payroll. I have verified the names are spelled correctly.
We are using Sage 300 ERP.
29 days ago
Topic:
PrintBoss install error

nancy@tosg.com
Posts: 2
There was an error when trying to load the installation program
LOADER: could not find the executable, Printboss\Setup.exe

User is trying to install PrintBoss on their workstation for printer that is shared on the network. The folder with Printboss\Setup.exe is on the server.
29 days ago
Topic:
Advanced Security: require password when printing

Nancy
Administrator
Posts: 710
Launch PrintBoss from the users PC.
Go to Options\Configuration\Internal
Under Misc Application Properties: check the box "When launched by Acct. Host [GP], Terminate PrintBoss After Batch Print
This will close PrintBoss and force the log in for the next batch print.
29 days ago
Topic:
Advanced Security: require password when printing

nancy@tosg.com
Posts: 2
When the user enters their password --- it appears that the password is retained and any subsequent printing does not require the password.

The password is not required again until the user logs out of GP session and starts new session. Is this correct? If so, is there a way to require password every time a batch/or individual check is printed?
3/12/2019
Topic:
Printing from multiple computers

Nancy
Administrator
Posts: 710
Nancy
Administrator
Posts: 710
Topic: Printing from multiple computers
PrintBoss should be loaded on the accountants host computer, therefore, you will only need access to the host computer from the second computer as you do from the first.
3/7/2019
Topic:
Printing from multiple computers

jzuniga3
Posts: 1
I presently print checks at my office by logging into a host computer at our accountants office via gotomypc. I now need to be able to also print checks from another computer that will be located in a different town. Therefore, there will be 2 different computers logging in to the host computer and printing checks. Is this a possibility with print boss? Is there any special I need to do other than loading printboss to the new computer?
1/30/2019
Topic:
PrintBoss Emails treated as spam

deepg
Posts: 1
We have multiple clients using PrintBoss. Lately a number of our clients are reporting emails from PrintBoss are getting flagged as spam.
This seems to be happening to client using SMTP Email Configuration and does not matter what email server they use.
If they switch from SMTP to Outlook with the same send from email and credentials the emails do not get treated as spam.
Anyone else run into this issue.
1/18/2019
Topic:
Switching from self hosted to online Quickbooks

jbutzbach
Posts: 1
We are wanting to change from Quickbooks Nonprofit 18.0 to Quickbooks Online. Will Print Boss still work with that and what steps would we need to take to make it work?
1/16/2019
Topic:
Email Body/Message variable issue

raylward102
Posts: 2
I have solved the issue.
The {DocRecip} variable in the PrintBoss email settings, will not be referenced as {DocRecip} in the associated crystal report file. Open the crystal report file, toggle field explorer from the 'View' menu; Once Field explorer is docked, expand 'Formula Fields' tree and locate 'PrintBossRecip' field. Edit field, choosing the appropriate sources from within the document; In our case, we replaced the stock source: {@OEINVH_CUSTOMER}; with Trim({@BilComp})
1/16/2019
Topic:
Email Body/Message variable issue

Nancy
Administrator
Posts: 710
Nancy
Administrator
Posts: 710
Topic: Email Body/Message variable issue
First thing to do is to import the newer Sage SPECs from the updated PrintBoss folder and test the correct forms for the version of Sage you now have.
1/16/2019
Topic:
Email Body/Message variable issue

raylward102
Posts: 2
PrintBoss Version 5.73.6 Enterprise edition
We recently upgraded our accounting system; SAGEv5.5 to SAGE300-2018. In printboss application, under options>>E-mail settings>>Subject & Message Body, there's a variable {DocRecip}, referenced in the body text, which previously (in old SAGEv5.5) would populate the customers name. Since moving to SAGE300-2018, this variable is now populating with the customer number. I did call technical support, but they eluded to my having to edit the applicable crystal report (no assistance for this because it's not there product), print boss trigger; I did investigate the applicable crystal report print boss trigger, but am finding no real obvious way to adjust where {DocRecip} is getting it's data from. Any assistance would be helpful.
1/10/2019
Topic:
PrintBoss Compatibility List

Nancy
Administrator
Posts: 710
Nancy
Administrator
Posts: 710
Topic: PrintBoss Compatibility List
PrintBoss ships ready to interface with several software packages. Each standard interface has at least one check form made to fit the check stock that comes pre-bundled with PrintBoss. Some interfaces include additional forms. PrintBoss is capable of working with more than one Host Accounting Software program simultaneously. All of our standard interfaces are in English.

All of our standard interfaces are ‘check at the bottom’ of a letter sized page. Our standard
check forms place the check at the bottom for two reasons:

1. Banks prefer the MICR edge to be the clean edge of the paper (easier for processing by equipment).

2.Most of our standard forms provide a mini copy of both the check and advice on the top portion of the page. This very popular option often eliminates the need to make additional copies of checks for record keeping.

The list of our standard interfaces includes the following Windows based products:

PrintBoss Select -(Checks & Deposit Slips; Unlimited bank accounts; Auto selection of bank account)
QuickBooks by Intuit
QuickBooks Enterprise
QuickBooks Online

PrintBoss Standard & PrintBoss Enterprise
Intuit Products:
QuickBooks by Intuit
QuickBooks Enterprise
QuickBooks Online
Quicken by Intuit (the 64bit version is not currently supported)

Microsoft Products:
Microsoft Dynamics AX (Axapta)
Microsoft Dynamics GP (fka Great Plains Business Solutions)
Microsoft Dynamics SL (fka Solomon)

Other Products:
21st Century Accounting "C21" by Hilbert Software
21st Century US Payroll for Adagio by Hilbert Software
Adagio by Softrak Systems
CenterPoint by Red Wing
HAB, Inc.

Sage Products:
Sage 50 First Accounting
Sage 50 Pro Accounting
Sage 50 Complete Accounting
Sage 50 Premium Accounting
Sage 50 Quantum Accounting
Sage 50 Pro Accounting with Payroll
Sage 50 Construction Accounting
Sage 50 Distribution Accounting
Sage 50 Manufacturing Accounting
Sage 50 Nonprofit Accounting
Sage 30 Accountant Edition
Sage 50 First Step Accounting
Sage 50 First Step Express Accounting
Sage 50 Pro Accounting
Sage 50 Pro Accounting with Payroll l
Sage 50 Premium Accounting
Sage 50 Premium Accounting with Payroll
Sage 50 Quantum Accounting
Sage 50 Accountant Edition
Sage 100 ERP
Sage 100 Standard ERP
Sage 100 Advanced ERP
Sage 100 Fund Accounting
Sage 100 Contractor
Sage 300 ERP
Sage 300 Standard ERP
Sage 300 Premium ERP
Sage 300 Construction and Real Estate
Sage 300 Trade Specialty
Sage 500 ERP
Sage BusinessVision
Sage BusinessWorks
Sage HRMS
12/19/2018
Topic:
Possible to print on 3-up stock?

Nancy
Administrator
Posts: 710
Nancy
Administrator
Posts: 710
Topic: Possible to print on 3-up stock?
If you are using a desktop version of PrintBoss, simply print the 3-checks to a page form in QuickBooks. PrintBoss will automatically link to a 3-checks to a page check form in PrintBoss. You will have options to print 1,2 or all three checks.
12/19/2018
Topic:
Possible to print on 3-up stock?

Nancy
Administrator
Posts: 710
Nancy
Administrator
Posts: 710
Topic: Possible to print on 3-up stock?
Gary, the answer depends on which PrintBoss product you are using with QuickBooks.
Yes, for the desk top versions, Select or Enterprise.
No, for PrintBoss Online.
12/11/2018
Topic:
Cannot print a specified amount from Quickbooks

Nancy
Administrator
Posts: 710
Louis, we would like to view the output to determine the fix. Please enter a service request at www.wellspringsoftware.com Contact Us. You will need your PrintBoss serial number for the service request form.
12/11/2018
Topic:
Cannot print a specified amount from Quickbooks

Louis
Posts: 1
I cannot print the amount of $123,925 from QuickBooks.
Is it because the words of the number are too long?
12/11/2018
Topic:
Only PARTIAL check prints from quickbooks

Nancy
Administrator
Posts: 710
Nancy
Administrator
Posts: 710
Topic: Only PARTIAL check prints from quickbooks
View the documents in PrintBoss. Go to File, Open Document Work File. Browse the check form and then View. Does the document show in full?
If so, reset the printer itself. If not, check the originating document in the ACCOUNTING software.




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