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8 days ago Topic: Terminal Services - No Capture for some users BobSmith Posts: 1	BobSmith Posts: 1 Topic: Terminal Services - No Capture for some users PB is installed on 2016 TS. Works perfectly fine for most users.However some users when a print job is sent to the PrintBoss 50 Printer. the only thing that happens is the- PB32.EXE is launched, nothing get captured. User has full control to PB Directory and to {ComAppData\...\Transfer} directory. A file is created in the transfer directory with the same name as the user. -output from PBNTErr.log shows only : PrinterUI.ThreadFunc , sleep seconds= , 5 , , , , When I print from an application which has been launched using "Run AS Administrator" it works fine.

9 days ago Topic: PrintBoss Release 6.1 Dated 04/09/2019 - WorkFlow Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: PrintBoss Release 6.1 Dated 04/09/2019 - WorkFlow A new feature has been added to PrintBoss Enterprise: WorkFlow. WorkFlow assigns users to review checks prior to printing. Checks are batch printed to PrintBoss as usual, then PrintBoss parses the batch to users for review and approval prior to printing. WorkFlow can be as simple as having one staff user approve or decline a check prior to passing the batch to another user's PrintBoss Work file for printing. Here is an example: #AssignWorkflow WorkFlow, '>CEO,Bill,Kathy,Acctg', This WorkFlow will put the document in the first staff user's Work\CEO folder. Then as each subsequent user approves the check it will move to the next user in line. You can build a more complex WorkFlow to parse the batch of checks by a variable range for review and approval prior to printing. For example, WorkFlow can be set up to send checks >$100.00, >$500.00 and >$1,000.00 to different staff users for approval and printing. Checks take different paths based on the amount of the check. Script in the Footer Objects tab creates variables and IF statements are assigned the appropriate workflow path. Approved checks are printed by the last staff user in the WorkFlow. Declined checks are manually deleted or over-written by the next batch. Declined checks are manually VOIDED in the accounting software by accounting staff. A list of the declined checks can be created and printed for reference. Use of WorkFlow requires PrintBoss Security be enabled and Advanced User Rights be setup for each staff user. WorkFlow is documented in the PrintBoss Manual. Setting up WorkFlow is not covered under the standard PrintBoss Software Support Contract. For assistance with setting up WorkFlow, you can contract for dedicated time with PrintBoss Technical Support Staff. edited by Nancy on 4/18/2019

18 days ago Topic: Letters Missing on Printed Checks Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: Letters Missing on Printed Checks Are the letters in the middle or at the end of the name? In order to know what is happening, it would be best to see the documents online. Please enter a service request at www.wellspringsoftware.com/help so we can be in touch with you. You will need your PrintBoss serial number.

18 days ago Topic: Letters Missing on Printed Checks 8118118 Posts: 1	8118118 Posts: 1 Topic: Letters Missing on Printed Checks When I print the payroll checks two individuals are missing a letter in their last name. They were fine last payroll. I have verified the names are spelled correctly. We are using Sage 300 ERP.

29 days ago Topic: PrintBoss install error nancy@tosg.com Posts: 2	nancy@tosg.com Posts: 2 Topic: PrintBoss install error There was an error when trying to load the installation program LOADER: could not find the executable, Printboss\Setup.exe User is trying to install PrintBoss on their workstation for printer that is shared on the network. The folder with Printboss\Setup.exe is on the server.

29 days ago Topic: Advanced Security: require password when printing Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: Advanced Security: require password when printing Launch PrintBoss from the users PC. Go to Options\Configuration\Internal Under Misc Application Properties: check the box "When launched by Acct. Host [GP], Terminate PrintBoss After Batch Print This will close PrintBoss and force the log in for the next batch print.

29 days ago Topic: Advanced Security: require password when printing nancy@tosg.com Posts: 2	nancy@tosg.com Posts: 2 Topic: Advanced Security: require password when printing When the user enters their password --- it appears that the password is retained and any subsequent printing does not require the password. The password is not required again until the user logs out of GP session and starts new session. Is this correct? If so, is there a way to require password every time a batch/or individual check is printed?

3/12/2019 Topic: Printing from multiple computers Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: Printing from multiple computers PrintBoss should be loaded on the accountants host computer, therefore, you will only need access to the host computer from the second computer as you do from the first.

3/7/2019 Topic: Printing from multiple computers jzuniga3 Posts: 1	jzuniga3 Posts: 1 Topic: Printing from multiple computers I presently print checks at my office by logging into a host computer at our accountants office via gotomypc. I now need to be able to also print checks from another computer that will be located in a different town. Therefore, there will be 2 different computers logging in to the host computer and printing checks. Is this a possibility with print boss? Is there any special I need to do other than loading printboss to the new computer?

1/30/2019 Topic: PrintBoss Emails treated as spam deepg Posts: 1	deepg Posts: 1 Topic: PrintBoss Emails treated as spam We have multiple clients using PrintBoss. Lately a number of our clients are reporting emails from PrintBoss are getting flagged as spam. This seems to be happening to client using SMTP Email Configuration and does not matter what email server they use. If they switch from SMTP to Outlook with the same send from email and credentials the emails do not get treated as spam. Anyone else run into this issue.

1/18/2019 Topic: Switching from self hosted to online Quickbooks jbutzbach Posts: 1	jbutzbach Posts: 1 Topic: Switching from self hosted to online Quickbooks We are wanting to change from Quickbooks Nonprofit 18.0 to Quickbooks Online. Will Print Boss still work with that and what steps would we need to take to make it work?

1/16/2019 Topic: Email Body/Message variable issue raylward102 Posts: 2	raylward102 Posts: 2 Topic: Email Body/Message variable issue I have solved the issue. The {DocRecip} variable in the PrintBoss email settings, will not be referenced as {DocRecip} in the associated crystal report file. Open the crystal report file, toggle field explorer from the 'View' menu; Once Field explorer is docked, expand 'Formula Fields' tree and locate 'PrintBossRecip' field. Edit field, choosing the appropriate sources from within the document; In our case, we replaced the stock source: {@OEINVH_CUSTOMER}; with Trim({@BilComp})

1/16/2019 Topic: Email Body/Message variable issue Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: Email Body/Message variable issue First thing to do is to import the newer Sage SPECs from the updated PrintBoss folder and test the correct forms for the version of Sage you now have.

1/16/2019 Topic: Email Body/Message variable issue raylward102 Posts: 2	raylward102 Posts: 2 Topic: Email Body/Message variable issue PrintBoss Version 5.73.6 Enterprise edition We recently upgraded our accounting system; SAGEv5.5 to SAGE300-2018. In printboss application, under options>>E-mail settings>>Subject & Message Body, there's a variable {DocRecip}, referenced in the body text, which previously (in old SAGEv5.5) would populate the customers name. Since moving to SAGE300-2018, this variable is now populating with the customer number. I did call technical support, but they eluded to my having to edit the applicable crystal report (no assistance for this because it's not there product), print boss trigger; I did investigate the applicable crystal report print boss trigger, but am finding no real obvious way to adjust where {DocRecip} is getting it's data from. Any assistance would be helpful.

1/10/2019 Topic: PrintBoss Compatibility List Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: PrintBoss Compatibility List PrintBoss ships ready to interface with several software packages. Each standard interface has at least one check form made to fit the check stock that comes pre-bundled with PrintBoss. Some interfaces include additional forms. PrintBoss is capable of working with more than one Host Accounting Software program simultaneously. All of our standard interfaces are in English. All of our standard interfaces are ‘check at the bottom’ of a letter sized page. Our standard check forms place the check at the bottom for two reasons: 1. Banks prefer the MICR edge to be the clean edge of the paper (easier for processing by equipment). 2.Most of our standard forms provide a mini copy of both the check and advice on the top portion of the page. This very popular option often eliminates the need to make additional copies of checks for record keeping. The list of our standard interfaces includes the following Windows based products: PrintBoss Select -(Checks & Deposit Slips; Unlimited bank accounts; Auto selection of bank account) QuickBooks by Intuit QuickBooks Enterprise QuickBooks Online PrintBoss Standard & PrintBoss Enterprise Intuit Products: QuickBooks by Intuit QuickBooks Enterprise QuickBooks Online Quicken by Intuit (the 64bit version is not currently supported) Microsoft Products: Microsoft Dynamics AX (Axapta) Microsoft Dynamics GP (fka Great Plains Business Solutions) Microsoft Dynamics SL (fka Solomon) Other Products: 21st Century Accounting "C21" by Hilbert Software 21st Century US Payroll for Adagio by Hilbert Software Adagio by Softrak Systems CenterPoint by Red Wing HAB, Inc. Sage Products: Sage 50 First Accounting Sage 50 Pro Accounting Sage 50 Complete Accounting Sage 50 Premium Accounting Sage 50 Quantum Accounting Sage 50 Pro Accounting with Payroll Sage 50 Construction Accounting Sage 50 Distribution Accounting Sage 50 Manufacturing Accounting Sage 50 Nonprofit Accounting Sage 30 Accountant Edition Sage 50 First Step Accounting Sage 50 First Step Express Accounting Sage 50 Pro Accounting Sage 50 Pro Accounting with Payroll l Sage 50 Premium Accounting Sage 50 Premium Accounting with Payroll Sage 50 Quantum Accounting Sage 50 Accountant Edition Sage 100 ERP Sage 100 Standard ERP Sage 100 Advanced ERP Sage 100 Fund Accounting Sage 100 Contractor Sage 300 ERP Sage 300 Standard ERP Sage 300 Premium ERP Sage 300 Construction and Real Estate Sage 300 Trade Specialty Sage 500 ERP Sage BusinessVision Sage BusinessWorks Sage HRMS

12/19/2018 Topic: Possible to print on 3-up stock? Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: Possible to print on 3-up stock? If you are using a desktop version of PrintBoss, simply print the 3-checks to a page form in QuickBooks. PrintBoss will automatically link to a 3-checks to a page check form in PrintBoss. You will have options to print 1,2 or all three checks.

12/19/2018 Topic: Possible to print on 3-up stock? Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: Possible to print on 3-up stock? Gary, the answer depends on which PrintBoss product you are using with QuickBooks. Yes, for the desk top versions, Select or Enterprise. No, for PrintBoss Online.

12/11/2018 Topic: Cannot print a specified amount from Quickbooks Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: Cannot print a specified amount from Quickbooks Louis, we would like to view the output to determine the fix. Please enter a service request at www.wellspringsoftware.com Contact Us. You will need your PrintBoss serial number for the service request form.

12/11/2018 Topic: Cannot print a specified amount from Quickbooks Louis Posts: 1	Louis Posts: 1 Topic: Cannot print a specified amount from Quickbooks I cannot print the amount of $123,925 from QuickBooks. Is it because the words of the number are too long?

12/11/2018 Topic: Only PARTIAL check prints from quickbooks Nancy Administrator Posts: 710	Nancy Administrator Posts: 710 Topic: Only PARTIAL check prints from quickbooks View the documents in PrintBoss. Go to File, Open Document Work File. Browse the check form and then View. Does the document show in full? If so, reset the printer itself. If not, check the originating document in the ACCOUNTING software.

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