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2 days ago Topic: Email errors MichellePoirier Posts: 1	MichellePoirier Posts: 1 Topic: Email errors We have a client using Printboss that is getting a message when emailing out paystubs that there is not enough space? When they try to open the file, they get a message that the file is corrupted

15 days ago Topic: *Text File spec ignore .pdf eastms** Posts: 1	eastms Posts: 1 Topic: *Text File spec ignore .pdf** we have text file specs similar to: c:\users\bob\downloads\filename* The particular files we need to process do not have extensions, example: 'filename-randomstringhere' occasionally, or by user error a PDF file can be created example: 'filename-randomstringhere.pdf' so, the question is, how can we ignore the .pdf files?

15 days ago Topic: AppCrash Nancy Administrator Posts: 759	Nancy Administrator Posts: 759 Topic: AppCrash Usually the ntdll.dll error is a permissions issue when writing to the registry/ini. Is there a crash report generated from PrintBoss?

15 days ago Topic: AP check form Nancy Administrator Posts: 759	Nancy Administrator Posts: 759 Topic: AP check form That is the correct version. The AP Crystal reports have not changed since them.

18 days ago Topic: scheduling email sends Nancy Administrator Posts: 759	Nancy Administrator Posts: 759 Topic: scheduling email sends No, that is not a feature of PrintBoss. edited by Nancy on 5/3/2022

18 days ago Topic: scheduling email sends Shirley Crocker Posts: 14	Shirley Crocker Posts: 14 Topic: scheduling email sends Customer is using PrintBoss to generate emails with invoices from Sage 300 AR to send to their customers. One customer is asking that they send all of the invoices once a week versus the 2 to 3 times a week that is currently happening. Is there a way to include a command on the form that says if email address is xxx then put into a batch else email immediately?

4/20/2022 Topic: AppCrash sccheng888 Posts: 3	sccheng888 Posts: 3 Topic: AppCrash we getting this error from some of our team members trying to use printboss. users login to a RDS enrvionment and seems to be getting the same error message when log into the same machine. Problem signature: Problem Event Name: APPCRASH Application Name: pb32.exe Application Version: 6.0.2.0 Application Timestamp: 58b70a14 Fault Module Name: ntdll.dll Fault Module Version: 6.3.9600.20302 Fault Module Timestamp: 62165b52 Exception Code: c0000006 Exception Offset: 0009d322 OS Version: 6.3.9600.2.0.0.16.7 Locale ID: 1033 Additional Information 1: 1abe Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 1abe Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=280262 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

4/8/2022 Topic: RDS Web sccheng888 Posts: 3	sccheng888 Posts: 3 Topic: RDS Web Hi, we are have recently installed RDS Web for our Sage 300 users and have PB installed on the RD environment. however, one of the issues that have come across is that remote users won't be able to print cheques on their local printer as they won't be accessible. as such, i have tried to get them to print to a workfile while in the RDSWeb session and then open the PB application from their local computer and print. it is extremely slow not only in loading PB but printing from the workfile. is there any other options aside from printing to PDF from PB and then print those PDF files to the local printer....not a great idea to have signed cheques saved on the network drives IMO.

3/31/2022 Topic: AP check form sccheng888 Posts: 3	sccheng888 Posts: 3 Topic: AP check form hi, i am just checking to see if the latest version of the PB files for printing sage AP cheques is only at Sage 300 ver 6.5 as that is all i see in the folder.

3/28/2022 Topic: PrintBoss email with 64-Bit office. Nancy Administrator Posts: 759	Nancy Administrator Posts: 759 Topic: PrintBoss email with 64-Bit office. Use an SMTP connection

3/28/2022 Topic: PrintBoss email with 64-Bit office. SLCOffice Posts: 1	SLCOffice Posts: 1 Topic: PrintBoss email with 64-Bit office. So what will be the configuration to use with PrintBoss Standard?

3/14/2022 Topic: PrintBoss email with 64-Bit office. Brian Administrator Posts: 16	Brian Administrator Posts: 16 Topic: PrintBoss email with 64-Bit office. Unfortunately, due to various changes in the MAPI sublayer that Microsoft has made over the past few years, using the Outlook outbox to send emails is no longer recommended. We generally recommend using the Office365 SMTP connection to send emails instead, which usually will allow the sent items to appear in the Outlook sent items folder. It is very unlikely that Microsoft will allow for direct interaction with the Outlook outbox in the future now that they've moved over to the 365 platform.

3/14/2022 Topic: PrintBoss email with 64-Bit office. suegeek Posts: 1	suegeek Posts: 1 Topic: PrintBoss email with 64-Bit office. Hi, Is there a way to configure PrintBoss to email documents using 64-Bit Office? If no, are there plans in a future update to have PrintBoss work with Office 64-Bit? Thank you!

3/11/2022 Topic: QB duplicate check numbers from different VMs Brian Administrator Posts: 16	Brian Administrator Posts: 16 Topic: QB duplicate check numbers from different VMs jmichaelrush wrote: I have a client that is having an issue where when multiple employees are printing checks from the same QB company file via different VMs, but just ran into a problem with the same check number is printing. Is this a manual entry that has to be configured on each VM? Or does PB fully integrate into QB and pull the check numbers from there? PrintBoss v6.10 QuickBooks Enterprise 21 edited by jmichaelrush on 3/11/2022 The check number that PrintBoss prints is going to be dictated by the value of the Next Check Number in the PrintBoss bank record that is used when printing. By default, it should prompt them to confirm the check number before printing, which should allow them to change the number at print time if needed to match what QuickBooks says it is. PrintBoss has no ability to see anything within QB except what physically prints on the checks, and that does not include the check number, which is why it has to track the check numbers internally. Thanks, Brian Taylor Wellspring Software, Inc. Technical Support

3/11/2022 Topic: QB duplicate check numbers from different VMs jmichaelrush Posts: 2	jmichaelrush Posts: 2 Topic: QB duplicate check numbers from different VMs I have a client that is having an issue where when multiple employees are printing checks from the same QB company file via different VMs, but just ran into a problem with the same check number is printing. Is this a manual entry that has to be configured on each VM? Or does PB fully integrate into QB and pull the check numbers from there? PrintBoss v6.10 QuickBooks Enterprise 21 edited by jmichaelrush on 3/11/2022

3/11/2022 Topic: QB duplicate check numbers from different VMs jmichaelrush Posts: 2	jmichaelrush Posts: 2 Topic: QB duplicate check numbers from different VMs I have a client that is having an issue where when multiple employees are printing checks from the same QB company file via different VMs, but just ran into a problem with the same check number is printing. Is this a manual entry that has to be configured on each VM? Or does PB fully integrate into QB and pull the check numbers from there? PrintBoss v6.10 QuickBooks Enterprise 21 edited by jmichaelrush on 3/11/2022

1/18/2022 Topic: BitDefender and PrintBoss Nancy Administrator Posts: 759	Nancy Administrator Posts: 759 Topic: BitDefender and PrintBoss There have been several instances where a check will not pass through the C:\programdata\Wellspring\PrintBoss\Transfer folder and the PrintBoss program does not launch and process the checks. No error messages pop up. In these 4 cases, the settings on BitDefender through a local interface were changed. On the BitDefender Total Security program, we went to the Protection panel, selected Open under the Advanced Threat Defense, and switched to the Settings tab, and turned off Advanced Threat Defense, and that seemed to fix it.

12/17/2021 Topic: Bank Routing Number Nancy Administrator Posts: 759	Nancy Administrator Posts: 759 Topic: Bank Routing Number Alan, this can happen if the printable area of your printer is smaller than what PrintBoss expects. The way we work around this is to print the documents bottom to top instead of the default top to bottom. When printing bottom to top the MICR line is printed first and then we adjust the top stub to fit into the space the printer provides. It requires a change in the form configuration settings. The specific setting is on the Form\Special Controls tab. It's "Flip Top to Bottom when Printing." See pages 177 and 178 of the PrintBoss Manual for more information.

12/15/2021 Topic: Security - Log4J or Log4Shell Nancy Administrator Posts: 759	Nancy Administrator Posts: 759 Topic: Security - Log4J or Log4Shell PrintBoss does not have any functionality that uses Apache Log4J2 zero day.

12/15/2021 Topic: Security - Log4J or Log4Shell mvelkinburg Posts: 1	mvelkinburg Posts: 1 Topic: Security - Log4J or Log4Shell Please post an update as to whether or not PrintBoss uses the Log4j software and if it is vulnerable to the Log4Shell vulnerability. I am assuming not but need to track this for my company, especially being financial software and all. Thanks.

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