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Nancy
Administrator
Posts: 765


1/18/2022
Nancy
Administrator
Posts: 765
There have been several instances where a check will not pass through the C:\programdata\Wellspring\PrintBoss\Transfer folder and the PrintBoss program does not launch and process the checks. No error messages pop up. In these 4 cases, the settings on BitDefender through a local interface were changed. On the BitDefender Total Security program, we went to the Protection panel, selected Open under the Advanced Threat Defense, and switched to the Settings tab, and turned off Advanced Threat Defense, and that seemed to fix it.
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