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Error Messages

Cannot Open Document Workfile error Messages in this topic - RSS

Nancy
Administrator
Posts: 765


2/8/2010
Nancy
Administrator
Posts: 765
We have found that this issue can usually be solved by one or both of the following solutions:

1. Exclude the entire PrintBoss folder from the anti-virus scans. Alternatively, you can exclude the following PrintBoss extensions: .smt, .dbf, and .pbb.

2. Check the box labeled ‘Alternate Workfile Delete Method.’ This check box is found on the PrintBoss/ Options/ Configuration/ Legacy tab, in the lower right hand corner in the latest versions of PrintBoss (version 5.64.x).
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Administrator
Posts: 173


2/8/2010
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Administrator
Posts: 173
This is a new install of PrintBoss. Accpac ERP100 V5.6.
When we go to print a cheque, we get “cannot open ca-ap1” error message.
We close the error message and print again, the system prints fine.
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