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From address over-ride Messages in this topic - RSS

Brian
Administrator
Posts: 24


1/25/2023
Brian
Administrator
Posts: 24
Darren -

Unfortunately there is no way for PrintBoss to override the From information when emails are going through the Outlook outbox. Generally the only scenario where you can do this is if you are doing an SMTP connection to a private email server that is set up to allow that. Most public-facing email servers like Office 365 and Gmail also don't allow this (if you try to do it in PrintBoss, an exception will be thrown at connect time.)

So in general, if you want an email to show a From address, it needs to be the same From address that PrintBoss is using to log in to the SMTP server.

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Wellspring Software
Support Technician
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darren
Posts: 2


1/25/2023
darren
Posts: 2
I'm trying to get emailed forms to show up in the users inbox with the from and reply to email addresses shown below (as an example). I'm using the Outlook profile option which is my personal email address. The recipients are receiving the email shown as coming from my personal address. Is there a way to over-ride my personal address and show the defaults below?



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