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Error retrieving Bin Info. Messages in this topic - RSS

paula
Administrator
Posts: 208


11/1/2012
paula
Administrator
Posts: 208
The "Error retrieving Bins Info" is usually caused by incompatible dlls in Windows. Either the old PrintBoss dlls are still in the Windows spool folder and need to be removed, or an incompatible printer driver is installed on Windows 7.
The PB50 dlls (as well as all dlls) can be found by navigating to: C:\Windows\System32\spool\drivers. Choose the W32X86 folder for 32-bit processors or the x64 folder for 64-bit processors. The dlls will be at the root of both the selected folder and the "3" folder.
If the PB50 dlls are current (2/24/2010 or later), then the error is caused by the printer driver set as the default for PrintBoss. Open PrintBoss and select a different default printer under File/Printer Setup. Use the Microsoft XPS Document Writer or a PDF Writer until the incompatible printer driver is identified. Once a compatible driver is selected, the bin error will cease.
HP Universal Printer Drivers are often the culprit, but any incompatible printer driver set as the PrintBoss default will cause this error.
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Jesus Feliciano
Posts: 7


10/31/2012
Jesus Feliciano
Posts: 7
I have a Windows 7 Workstation that give this error when I try to open the Editor of the Form. Please advise,
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