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6 days ago
Topic:
BitDefender and PrintBoss

Nancy
Administrator
Posts: 755
Nancy
Administrator
Posts: 755
Topic: BitDefender and PrintBoss
There have been several instances where a check will not pass through the C:\programdata\Wellspring\PrintBoss\Transfer folder and the PrintBoss program does not launch and process the checks. No error messages pop up. In these 4 cases, the settings on BitDefender through a local interface were changed. On the BitDefender Total Security program, we went to the Protection panel, selected Open under the Advanced Threat Defense, and switched to the Settings tab, and turned off Advanced Threat Defense, and that seemed to fix it.
12/17/2021
Topic:
Bank Routing Number

Nancy
Administrator
Posts: 755
Nancy
Administrator
Posts: 755
Topic: Bank Routing Number
Alan, this can happen if the printable area of your printer is smaller than what PrintBoss expects. The way we work around this is to print the documents bottom to top instead of the default top to bottom. When printing bottom to top the MICR line is printed first and then we adjust the top stub to fit into the space the printer provides. It requires a change in the form configuration settings. The specific setting is on the Form\Special Controls tab. It's "Flip Top to Bottom when Printing." See pages 177 and 178 of the PrintBoss Manual for more information.
12/15/2021
Topic:
Security - Log4J or Log4Shell

Nancy
Administrator
Posts: 755
Nancy
Administrator
Posts: 755
Topic: Security - Log4J or Log4Shell
PrintBoss does not have any functionality that uses Apache Log4J2 zero day.
12/15/2021
Topic:
Security - Log4J or Log4Shell

mvelkinburg
Posts: 1
Please post an update as to whether or not PrintBoss uses the Log4j software and if it is vulnerable to the Log4Shell vulnerability. I am assuming not but need to track this for my company, especially being financial software and all. Thanks.
12/8/2021
Topic:
Bank Routing Number

Alan
Posts: 1
Alan
Posts: 1
Topic: Bank Routing Number
I am trying to print checks with the routing number. Print Preview shows the routing number at the bottom but when i print the paper it dosent show. Can anyone help me figure out why this is happening? I am using Printboss online as well as quickbooks online. Also im using a Mac
edited by Alan on 12/8/2021
11/10/2021
Topic:
Deleting Host Captured Line

Brian
Administrator
Posts: 14
Brian
Administrator
Posts: 14
Topic: Deleting Host Captured Line
So when a line is marked as "host captured," that means that the data is coming from the output that the Host Accounting System is sending to PrintBoss. Those items cannot be directly manipulated. You could try right-clicking, go to View Raw Capture, and then double click on the item and click the button to Assign to Variable and check the box marked "Blank Out After Capture." The problem with that is that if the data is falling in a place where "legitimate" data could be appearing on other checks, then it might blank out something you don't want it to.

So generally the best way to address an issue like this would be to see if you can prevent the Host Accounting System from sending the data to PrintBoss in the first place.
11/10/2021
Topic:
Deleting Host Captured Line

GSTAPLES
Posts: 1
Hi,
I have a form that is printing a **VOID** on stub checks before the actual check. Everything else is fine. I can go to document workfiles and edit the object and delete it but it keeps coming back. It is listed as "host captured line 212"
Is there a way to remove this object without changing everything else? I think this is a printboss standard form S4_AP3.
To further explain, the accounting system prints what it calls stub checks before the actual check when the detail lines on the check stub exceed 12 lines. So if you are paying 13 invoices from a vendor, you get two pieces of paper, a stub check marked void and a regular check. The check part of the stub check should say void but the stub part of the stub check has this weird void object. See attached.


Thank you.
11/2/2021
Topic:
Wrong attachment on Archived advice

tbarry@baass
Posts: 5
Thanks Nancy, I have recommended this.
11/2/2021
Topic:
Wrong attachment on Archived advice

Nancy
Administrator
Posts: 755
Nancy
Administrator
Posts: 755
Topic: Wrong attachment on Archived advice
Please have the client update. This is the first report of the behavior in a long time. The event appears to be random, and we cannot duplicate in house.
10/29/2021
Topic:
Wrong attachment on Archived advice

tbarry@baass
Posts: 5
The same issue has occurred for this client recently. Did you come up with a resolution. They have not upgraded since 2016 so hoping this has been resolved.
9/29/2021
Topic:
MRP software vendor moving from Crystal to Telerik

DuraTech
Posts: 10
No. though I can't say for sure what Telerik is doing. It goes to a preview then we print to PrintBoss and/or printer.
Let me dig around to see if there is a definitive answer.
Thanks!
9/29/2021
Topic:
MRP software vendor moving from Crystal to Telerik

Nancy
Administrator
Posts: 755
Are you creating a PDF from MRP first and then printing to PrintBoss? If so, the document may be an image, and PrintBoss cannot read an image and therefore is not picking up the PB#INFO line.
9/29/2021
Topic:
MRP software vendor moving from Crystal to Telerik

DuraTech
Posts: 10
We've been using PrintBoss with Sage 300 and our MRP software (Seradex) for many years (15+?)
It's worked very well for sending quotes from MRP. Now the MRP vendor is changing to using Telerik and I've been struggling with getting the the PrintBoss tags to work when sending from Telerik. Tags are definitely there and I've tried the troubleshooting tips in the manual.
Has anyone else had success in converting to Telerik?
9/10/2021
Topic:
How do I add a disclaimer text to every check

Nancy
Administrator
Posts: 755
To add text to the face of your check do the following:
1 run PB32.exe to open the PrintBoss Master Application
2 go to File, Open Document Work File
3 Choose your PrintBoss check form, click on it, then click on Browse, then View
4 Click your cursor where you want the text to begin, then RIGHT click and choose the option to Insert an Object. Choose Text.
5 Type your text in the box provided and verify the other properties of the text you might want such as Bold or 8 point font etc.
6 Click ok
You can move or modify the text by double-clicking on it.
9/10/2021
Topic:
How do I add a disclaimer text to every check

paintman13
Posts: 1
I need to add "Void if not cashed within 180 days from check date" to every check for Printboss and Printboss Online. Is this possible?
6/29/2021
Topic:
Adding a doc for printing not in original output

ron boyd
Posts: 1
I want to print copy0 as original document and after original document print a document of instructions etc. (probably a PDF on disk)

Name of instructions PDF would be a variable on original document as it will change depending on what original document was.
6/24/2021
Topic:
Moving Payee Information down

RobertSheridan
Posts: 2
Brian wrote:
Robert, the best solution here will depend on what version of Sage you're using. Are you using Sage 300 Construction and Real Estate, or Sage 300 ERP? If it's the former, you should be able to edit the payee information on the check form using the editor in the work file view. If you go to File -> Open Document Workfiles, and select the form (usually either TMBR_AP4 or TL_AP5 for AP checks), and then click "Browse" and then "View", you should be able to see what the checks look like. You should then be able to just drag and drop the top line of the payee information and the lines beneath it should automatically follow with them. Then save the changes and all future checks should print that way.


You rock! This worked perfectly, now we don't have print out labels when we do a check run. Thank you very much!
6/24/2021
Topic:
Moving Payee Information down

Brian
Administrator
Posts: 14
Brian
Administrator
Posts: 14
Topic: Moving Payee Information down
Robert, the best solution here will depend on what version of Sage you're using. Are you using Sage 300 Construction and Real Estate, or Sage 300 ERP? If it's the former, you should be able to edit the payee information on the check form using the editor in the work file view. If you go to File -> Open Document Workfiles, and select the form (usually either TMBR_AP4 or TL_AP5 for AP checks), and then click "Browse" and then "View", you should be able to see what the checks look like. You should then be able to just drag and drop the top line of the payee information and the lines beneath it should automatically follow with them. Then save the changes and all future checks should print that way.
6/24/2021
Topic:
Moving Payee Information down

RobertSheridan
Posts: 2
Hi, I am relatively new to PrintBoss, we use it to cut checks out of Sage. The problem I am having is that our the payee name and address is too high on the blank check stock. I need to move it down so that it fits in the envelope window. I can't seem to find out how to do this. I played around with changing the "Non-MICR" settings but it didn't work. Thanks in advance!
6/10/2021
Topic:
MICR Line not printing on the bottom of the check

Nancy
Administrator
Posts: 755
Updating PrintBoss to the latest version fixed the issue. Alternatively you could put add a | and a comment at the end of that line.




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