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Nancy
Administrator
Posts: 763


5/6/2022
Nancy
Administrator
Posts: 763
Usually the ntdll.dll error is a permissions issue when writing to the registry/ini. Is there a crash report generated from PrintBoss?
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sccheng888
Posts: 3


4/20/2022
sccheng888
Posts: 3
we getting this error from some of our team members trying to use printboss. users login to a RDS enrvionment
and seems to be getting the same error message when log into the same machine.

Problem signature:
Problem Event Name: APPCRASH
Application Name: pb32.exe
Application Version: 6.0.2.0
Application Timestamp: 58b70a14
Fault Module Name: ntdll.dll
Fault Module Version: 6.3.9600.20302
Fault Module Timestamp: 62165b52
Exception Code: c0000006
Exception Offset: 0009d322
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 1abe
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 1abe
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

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