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PrintBoss & Windows 11 22H2 feature update Messages in this topic - RSS

Paul Medeiros
Posts: 1


21 days ago
Paul Medeiros
Posts: 1
There's a registry key in Windows 11 22H2 that resets the Print Dialog back to the legacy version. I've successfully tested importing the following registry key as a temporary workaround until PrintBoss gets updated.


***START OF REGISTRY IMPORT****


Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Print\UnifiedPrintDialog]
"PreferLegacyPrintDialog"=dword:00000001


***END OF REGISTRY IMPORT****


Once the registry is updated and the computer rebooted, the old Print Dialog box displays and 'PrintBoss50' is able to be selected. Of course, the next Windows 11 update may reset this key, but it's a workaround for now.
edited by PaulMedeiros on 1/12/2023
edited by PaulMedeiros on 1/12/2023
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joey@choosewisely.ca
Posts: 4


21 days ago
Is there a fix for this now?
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CNCIT
Posts: 3


12/16/2022
CNCIT
Posts: 3
PrintBoss Team, it's time you make an official statement on your intention to support Windows 11 moving forward. We cannot continue to block updates on client's computers without knowing whether there is a fix coming. I reported this issue back in September and as of now, we don't know when or if you are going to fix the issues.
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ryoder
Posts: 2


12/16/2022
ryoder
Posts: 2
Update - this is now definitely not sustainable. Additional updates now also break the PrintBoss software from running. We need an update soon or we'll have to move to another option.
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ryoder
Posts: 2


12/9/2022
ryoder
Posts: 2
With all due respect, this isn't a sustainable model for us. We've narrowed it down to KB5019959. When we uninstall that update, Printboss functionality returns. However this is a critical security update and Microsoft doesn't allow us to permanently hide it. So a week after we remove it, it unhides and installs, and the customers call us to remove it again. For those having problems, here's a powershell script you can run as admin that removes the update and hides it again. Run from a powershell prompt escalated as admin:


Set-ExecutionPolicy Unrestricted
Install-Module -Name PSWindowsUpdate
wusa /uninstall /kb:5019959
Hide-WindowsUpdate -KBArticleID 5019959
Set-ExecutionPolicy Restricted

We can't continue having users unable to print checks every week. I'm looking at automating via a batch file they can run when it happens, but the real solution is an updated Printboss version that isn't broken by security lockdowns.
edited by ryoder on 12/9/2022
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Nancy
Administrator
Posts: 765


11/28/2022
Nancy
Administrator
Posts: 765
No. Not at this time. We continue to recommend that users refrain from installing this update and/or roll back to a previous version if it's already been installed.
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joey@choosewisely.ca
Posts: 4


11/28/2022
Is there a fix with the latest version of printboss?
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CNCIT
Posts: 3


9/29/2022
CNCIT
Posts: 3
Thank you. Confirmed PrintBoss started to work again after uninstalling 22H2
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Brian
Administrator
Posts: 21


9/29/2022
Brian
Administrator
Posts: 21
Yes, we have seen and had have users report issues selecting the PrintBoss 50 printer driver in an applet that seems to have been overlaid over the usual printer dialogs in Windows applications. We are looking into the issue and will do our best to find a possible solution, but in the meantime we would recommend that users refrain from installing this update and/or roll back to a previous version if it's already been installed.

--
Wellspring Software
Support Technician
+1 link
CNCIT
Posts: 3


9/29/2022
CNCIT
Posts: 3
Anyone encountered issues with PrintBoss after installing 22H2 on Windows 11?

PrintBoss for Sage
edited by CNCIT on 9/29/2022
edited by CNCIT on 12/16/2022
edited by CNCIT on 12/16/2022
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