Printing
Check Number Sequence Disruption - QB Premier 2019
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Wrench.A.Part Posts: 3
4/25/2019
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At our branch locations, we recently implemented check creation and printing using standalone desktop QB Premier 2019 and printing on blank check stock using PrintBoss - decentralized issuance. PrintBoss is installed on the server and each workstation installed from the network installation location.
We are experiencing checks generating with incorrect check numbers and out of sequence with the check number in QB. The numbers are synced and then the issue re-occurs. Our current thought is that more than one user is printing checks at the same time (which we have instructed not to do).
Is it likely that the cause of the check number syncing between QB and PrintBoss is disrupted with multiple users requesting checks to print, at the same time? If not, what might the cause and solution be to remedy.
edited by Wrench.A.Part on 4/25/2019
edited by Wrench.A.Part on 4/25/2019
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