11/3/2010 Topic: email Sent to Junk folder DJB

I have a client using the email functionality within PrintBoss (NOT through Outlook) for distribution of their payroll advices. When we send a test message, everything works as expected. When we send through a live email with the PDF attachment, the email is routed directly to their junk folder. Outlook states that it is due to the PDF attachment, yet their network support person assures me that there is no filter in place (Exchange Server). Has this been reported before and if so, how was it resolved? Thanks!

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