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Email Body/Message variable issue Messages in this topic - RSS

raylward102
Posts: 3


1/16/2019
raylward102
Posts: 3
PrintBoss Version 5.73.6 Enterprise edition
We recently upgraded our accounting system; SAGEv5.5 to SAGE300-2018. In printboss application, under options>>E-mail settings>>Subject & Message Body, there's a variable {DocRecip}, referenced in the body text, which previously (in old SAGEv5.5) would populate the customers name. Since moving to SAGE300-2018, this variable is now populating with the customer number. I did call technical support, but they eluded to my having to edit the applicable crystal report (no assistance for this because it's not there product), print boss trigger; I did investigate the applicable crystal report print boss trigger, but am finding no real obvious way to adjust where {DocRecip} is getting it's data from. Any assistance would be helpful.
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