jschaefer

all messages by user

4/5/2016
Topic:
Incomplete or Unrecognized Bank Codes

jschaefer
I have a problem: One QuickBooks File, that two different users access. When person A prints to printboss it creates a bank account record. When person B prints to printboss it doesnt match to person A's bank account record and wants to create another bank account record. Why is this happening?
4/11/2016
Topic:
Incomplete or Unrecognized Bank Codes

jschaefer
I double checked it and both users have that checkbox checked. User A's {chkacct} code comes through differently at 21 characters while other user B's {chkacct} code comes through at 19 characters.
4/12/2016
Topic:
Incomplete or Unrecognized Bank Codes

jschaefer
It was set to Arial narrow instead of Arial regular. It is now fixed. Thanks.
1/9/2017
Topic:
PrintBoss w/ QuickBooks Online

jschaefer
Hi,
The bank account name seems to be overlapping the memo field location on the voucher and the stub. Has anybody experienced this and/or have a fix for this?
We do not notice this behavior on PrintBoss with QuickBooks desktop.
We are using only internet explorer. Please reference the attached check.
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