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Nancy
Administrator
Posts: 765


3/7/2014
Nancy
Administrator
Posts: 765
The Terminal Server may be setup to operate in 2 different ways on a workstation. This setup has a significant impact on the settings in PrintBoss and how it is used. One method is Desktop Terminal Server Session, and the other is Publishe Applications

Published Applications identifies a specific application when the session is started. In fact when the window opens, the only application running is that specific application and there may be no other buttons within the session window (i.e. no other application can be launched from the Terminal server). This is sometimes referred to as a Published Application. This method is often used for security reasons, but it creates a problem for PrintBoss. Normally when a batch is printed to the PrintBoss printer driver, the driver loads the PrintBoss program (if it is not already running). In the case of a Published Application, the session does not allow other applications to start. You will need to start PrintBoss manually before printing documents.
The work around for this is to set PrintBoss to NOT load automatically which is the default setting. Open the PrintBoss program. Click on the OPTIONS menu and select PRINTBOSS DRIVER SETTINGS. Underneath the Transfer File Settings area there is a checkbox called Load PB32.exe. UNCHECK this box.

Next, select the Citrix setting that load application after printers are loaded or assigned. In most cases, PrintBoss is opened as a second published application.

Next, change the PrintBoss Print Settle Time setting on the PrintBoss Driver Settings dialogue to 1000 milliseconds. When PB32 starts with this new setting, it re-examines the list of printers supplied by the OS and will not continue until the number of printers in the list is the same two polls in a row.

Also, in Citrix remove the checkbox for the Published Application setting called ‘Start this application without waiting for printers to be created.’ This setting is under Presentation Server Console/Applications/<specific app>/Properties/Client Options/Start.

For more information regarding Terminal Services, please see Citrix or Terminal Servicer Installs
edited by Nancy on 3/7/2014
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