1/12/2010 Topic: SDE61 SDE7 Error with Error 5 greg Administrator	An error code 5 usually means the user from your new PC doesn't have FULL rights to the PrintBoss Home folder on the server. Be sure to verify the user has full rights to the PrintBoss home folder, AND all its sub-folders.
1/19/2010 Topic: Welcome greg Administrator	We are pleased to introduce this technical support forum. Although there is extensive information on our website under "Support / Support Documents", this forum may allow more specific questions and answers, as well as those just looking to discuss anything related to our products with other users. Users are required to register in order to post messages. edited by greg on 1/19/2010 <em>edited by Nancy on 7/21/2011</em>
1/20/2010 Topic: printers that work with PrintBoss greg Administrator	The quick answer is that since PrintBoss is a Windows application, it will print to any windows printer. While this is generally true, depending on what type of document you are printing, there are some special considerations. 1) If you are printing checks, you should use a printer that has MICR toner available for it. Due to the wide availability of Hewlet Packard printers, MICR toner cartridges are available for virtually all monochrome laser printers that are part of the HP "LaserJet" family of printers. (Notably MICR toner is NOT available for Color laser printers.) MICR toner cartridges are available for some other brands and models, but it would be important to contact Wellspring Software to see if it is available for a specific brand and model. 2) When printing documents to printers that use "ink jet" technology, the unprintable bottom margin is larger than on a "laser" printer. If your document has printing close to the bottom, it may be truncated. This can be remedied by changing the design, or using the form property in PrintBoss to flip the page top to bottom. This is a common problem when printing bottom checks on ink jet printers. In the case of checks, designing it upwards isn't an option, so using the flip top to bottom solves the problem. 3) HP printers are often supplied with more than one driver. For example offering a Postscript or PCL5e or PCL6 driver is common. Our experiance is that the PCL drivers are more reliable, and even though the PCL6 is a newer interface, if there are odd problems occurring in the printing process, the PCL5e will often solve those. <em>edited by greg on 1/25/2010</em>

---