11/23/2016
Topic:
Access violation at address XXX in module pb3.exe
Stephen
|
Hello; We are using PrintBoss 6.01.5 with SAGE 300 6.3 on Windows 10 Server with Crystal Reports 2016 Support Package 3 Patch 2 Version 14.2.3.2220. Occasionally, we get an error message as follows: "Access violation at address 0080726F in module 'pb32.exe'. Read of address 05D60000." Has anyone else experienced this problem and if so, any solution? Thanks Stephen |
11/23/2016
Topic:
PrintDriver "HP LaserJet Universal PCL 6e"
Stephen
|
Hi We have a number of HP printers in our organization. I have found that to get PrintBoss to pull from the correct tray, we need to change the print driver from the native HP print driver associated with the type of HP printer to the generic HP LaserJet Universal PCL 6e driver. Does anyone know why an approved HP print driver won't work with PrintBoss and why we have to set the driver to the generic one? Thanks Stephen edited by sherlick on 11/23/2016 |
11/29/2016
Topic:
Access violation error in module pb32.exe
Stephen
|
Hello; Occasionally we are getting an access violation error at address 0080726F in module 'pb32.exe'. Read of address 05D70000. See attached Excel spreadsheet for the errors. The tabs contains the details. Server is Windows 2012 R2. Accounting Software is SAGE 300 6.3. Any ideas? Stephen |
12/1/2016
Topic:
Access violation error in module pb32.exe
Stephen
|
" After reviewing the Call Stack Report, we would like you to rename the PrintBoss\Work folder and try your documents againg. It appears that the Work file may have been corrupted or that there is not enough space to process the batch. "
We will try this tomorrow when the system is quiet.
Thanks |